Quick Answers


How do I get an appointment?

Please call 740.522.8477 or 1.877.593.6330 (toll free).

What can I expect at intake?

You will meet with one of our clinical staff that will gather information. This information will help identify needs to determine if we are the appropriate organization to help you. You will also meet with one of our support staff who will gather financial information from you to help determine how much your service will cost and how they will be paid for. The entire process typically lasts between one and one half hours.

What are the hours of operation?

Our hours vary based on the type of service and location. Typically our offices are open Monday – Friday 8:00 a.m. – 5:00 p.m. Please call 740.522.8477 or 1.877.593.6330 (toll free) for specific details.

Will my insurance pay for services?

In most cases, yes. We have staff participating in multiple insurance panels. At your initial appointment we will contact your insurance company to obtain a pre-authorization for services. We will communicate with you throughout the process to ensure you understand your insurance benefits.

I don’t have insurance, can I afford services?

At your initial appointment a support staff member will assist you to develop a clear understanding of how your services will be paid. Often times we are able to adjust the cost based on a sliding scale that takes family income and number of individuals into consideration. You will be asked to complete financial paperwork which will help us determine the amount of co-pay you will be responsible for.

How do I report an allegation of sexual abuse or harassment?

Clients have the right to be free from sexual abuse and sexual harassment and to be free from retaliation for reporting such incidents, and BHP has a zero tolerance policy. Staff will accept reports of sexual abuse or sexual harassment made verbally, in writing, anonymously, and from third parties and shall promptly document any verbal reports. If you feel that you are being sexually abused or sexually harassed or believe that someone else is being sexually abused or sexually harassed you can report it to our PREA Coordinator, Pam Wohlert, in person at 80 Granville Street, or by phone 740.788.3447, toll free at 1.877.593.6330, or email pamwohlert@bhcpartners.org. You also have the option of reporting anonymously outside the organization to Mental Health & Recovery for Licking and Knox Counties, 1435-B W. Main Street, Newark, Ohio 43055, 740.522.1234 or toll free at 1.866.559.6650. To obtain aggregate sexual abuse data pertaining to both Courage and Spencer Houses, please contact our PREA Coordinator, Pam Wohlert by phone 740.788.3447, toll free at 1.877.593.6330, or email pamwohlert@bhcpartners.org. http://www.bhcpartners.org/sites/default/files/documents/files/Courage%20House%20Auditor%20Final%20Report.pdf"

We are a private, not-for-profit behavioral healthcare organization that provides integrated mental health and addiction treatment services for youth, adults and families.

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24/7 Crisis Help

If you or someone you know is in a mental health or alcohol/drug crisis, please call Crisis Intervention Services:

Monday-Friday 8:00 a.m. – 5:00 p.m.
740.522.8477 or
1.877.593.6330 toll free.

All other times, including holidays,
dial 211 or
345-HELP (4357) or
1.800.544.1601 toll free